Your privacy is important to Zenly and we are committed to ensure the privacy of all our customers is well protected. Our privacy policy intends to provide our customers with a safe and secure online shopping experience. We will only track statistics for business purpose. Rest assure that no private information will be disclosed to unrelated entities or any third party merchants unless required by law.

By shopping at our online store, you agree to the collection and use of your information in accordance to this policy.

YOUR PRIVACY
We will not divulge your personal information, email address, credit card information to any third parties site without your consent, unless you have requested or authorized us to do so. We do not sell your personal information to any third parties site for any reason. Your personal information may however, be shared with third parties to complete a transaction that you have authorized us to do so.

WHAT WE COLLECT
We may collect the following information:

  • Name
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers


WHAT WE DO WITH THE INFORMATION WE GATHER
We require this information to create your account and provide services to your requests. In addition, this information will allow us to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • Using the information to improve our products and services
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided


MARKETING
If you have joined our mailing list, you may occasionally receive updates with the latest products and offers from Zenly via email. If you would like to unsubscribe, you may do so at anytime by clicking on the unsubscribe link located at the bottom of each mailers.

COOKIES
A cookie is a small file, which seeks permission to be stored on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. If you wish to prevent cookies from being stored on your computer, you can simply modify the settings on your browser. However, do note that this may prevent you from taking full advantage of the website.

THIRD PARTY WEBSITE
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over them. Therefore, we will not be responsible for the protection and privacy of any information you provide whilst visiting these third party sites and this privacy statement does not govern such sites. You should always be careful and look at the privacy statement applicable to the website in question.

PROTECTING YOUR SECURITY
Your personal information provided by you may be used to conduct appropriate anti-fraud checks. If requested by a credit card reference of fraud prevention agency, your personal information may be disclosed.

AMENDMENTS
Zenly reserve the right to amend this Privacy Policy at anytime without prior notice. You are encouraged to check this page from time to time to ensure that you are pleased with any updates or changes to our Privacy Policy. This policy is effective from 7 July 2017.

YOUR ACCEPTANCE OF THESE TERMS
If you do not agree to this policy, please do not use our site. By continuing using our website, you are deemed to have acknowledged, understood and agreed to this Privacy Policy.

CONTACT US
Should you have any questions about our Privacy Policy, please feel free to contact us at hello@zenly.com.sg.