Yes. You will need to register an account with Zenly to place an order. Creating an account takes less than a minute, click here to get started!
Click on the item you wish to purchase, select the quantity and size (if applicable) and click 'Add to Cart'.
A pop-up showing the item you have just added will be displayed. You can either choose to 'Continue Shopping' or 'Proceed to Checkout'.
If you would like to purchase more items, please click 'Continue Shopping' and you can continue to add item(s) you would like to purchase to the Shopping Cart.
Once you are done, please go to your Shopping Cart by either clicking 'Proceed to Checkout' on the pop-up or click 'Shopping Cart' located on the top right hand corner of our site. You will be redirected to our Shopping Cart page.
Click 'Checkout' and you will be redirected to the Checkout page.
On the checkout page, you are required to sign in to your account if you have not done so. If you do not have an account with us, you can register one on the page. Please note that you have to sign in to your account in order to proceed with the purchase.
Proceed to choose the billing and delivery address, select the shipping method and mode of payment. After which, click 'Proceed to Payment'. Please remember to tick the 'I agree to the terms of services' in order to proceed.
Please note that by adding item(s) into your shopping cart does not signify you have successfully purchased the item(s). The item(s) will only be secured upon submission of payment.
We take pride in the products we sell. We are the authorised reseller of the brands we carry on our website. Our goal is to offer you and your baby the best quality products available. We guarantee you that there is no counterfeit or fake products sold at Zenly.
Currently no. However, if you are interested, please email us at firstname.lastname@example.org for further discussion.
To receive updates on any of our store's upcoming discounts, sale events and promotions, you can subscribe to our Newsletter. You can also check out our official Facebook page (@zenlytrading) for updates. If you need further assistance, email us at email@example.com.
We accept all major credit cards made through PayPal and Internet Banking.
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To ensure your order is smoothly proceesed and promptly delivered, we are unable to amend or cancel any orders after confirmation.
Your order will be automatically cancelled. Please re-add and checkout the item(s) in your cart and make payment within your next timeframe.
Should you face any difficulties, please email us at firstname.lastname@example.org.
We strive to delivery all Singapore orders within 2 to 4 working days (excluding weekends and public holidays) upon receiving your order.
*Orders placed after 3PM will be processed on the next working day
Standard Delivery: 2-4 working days
Express Delivery: Next working day
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Yes you can. Please select 'Self-Collection' for the shipping method at the checkout page. An email will be sent to you advising you on further details.
No. Currently, Zenly does not ship internationally.
However, you are welcome to email us at email@example.com for further discussion.
No. Deliveries are only available on working days, from 9AM to 5PM.
Yes, there will be a surcharge of $5 for redelivery.
We appreciate if you can arrange for someone to be around to receive and acknowledge your package.